1. Open the member login using the button above.
2. Enter the email address you joined with and your password, then select Submit.
3. If you need to reset your password, select Forgot Password and follow the instructions.

A few places to know

• Start Here: Return to this page for useful links and video walkthroughs.
• This Week in BSC: Check our current module, focus and weekly updates.
• BSC Curriculum: Find the module lessons, book chapters and workbooks.
• Live Zoom Call Dates: Find upcoming calls and the information for joining them.
• BSC Replays: Return to recordings of our community calls.
• Practice Library: Explore orienting videos, audio and tapping practices.
• Community Conversations: Say hello, connect with other members and share what you’re noticing.
• Gains & Celebrations: Share something you’d like us to notice with you. Small changes are welcome too.
• Ask Carol: Post a question when you’d like guidance or help finding something.

You don’t need to remember everything or explore every area today. You can return to this walkthrough whenever you need it.

Update your profile

1. Open your profile menu at the top right of the community and choose Profile.
2. Use Edit beside your name to update your profile details. You can also select your profile photo to change it.
3. In your Bio, add or update any details you’d like to share. The other profile sections give you space to share your goals or what you’d like from the community.

Share only what feels comfortable. You don’t need to fill in every section.

Set your time zone

1. On your profile page, find the time zone in the Bio section, beside the clock symbol.
2. Open the time zone dropdown and choose the zone for where you are.
3. Check that your chosen time zone is displayed. If you travel or move, you can return here to update it.

Before joining a live call, check its date, time and time zone. If anything is unclear, please ask in Ask Carol.

What do the notification options mean?

• Push: An alert sent to your phone or tablet, such as a banner or lock-screen notification. Install the Kajabi app and allow notifications in your device settings if you would like these alerts.
• In-app: Updates in the community’s notification area, which you can check when you open the community.
• Email: Updates sent to your email inbox, so you can receive them without opening the community.

You can choose different options for different activities, such as posts, announcements, call reminders and direct messages. Choose what helps you stay connected, and return to these settings whenever you’d like to make a change.

Change your preferences

1. Open your profile menu in the community and choose Notification settings.
2. Turn Push, In-app and Email on or off for the updates you want to receive.

Download the Kajabi app

The app is free and optional. You can also keep using the community in your web browser.

Download for iPhone or iPad
Download for Android

1. Install Kajabi by Kajabi, LLC from your device’s app store.
2. Open the app and enter the same email address you used for your BSC membership.
3. Follow the email verification prompts. Open the confirmation email on the same device, or enter the code provided.
4. Choose Carol Richard Coaching and open the Better Sleep Community from your available memberships.

If you want push alerts, allow notifications when your device asks. You can change this later in your phone or tablet’s settings. Quiet hours, Focus or Do Not Disturb settings may silence alerts.

Manage your membership

1. Sign in to your account and open your account settings.
2. Choose Billing and find your Better Sleep Community subscription.
3. To update your payment information, follow the payment method prompts and save your changes.
4. To cancel, choose the cancellation option, read when your access will end, and complete the confirmation steps.

Check for confirmation that your payment update or cancellation has been saved. If you need help, email carol@carolrichardcoaching.com. I reply on Mondays, Wednesdays and Thursdays.